Part 1 - Sep 24, 4pm Eastern
Achieving Civility Excellence! Best Practices to Foster Healthy Work Environments
Presented by
Cynthia Clark, PhD, RN, ANEF, FAAN; Boise State University
Description
Incivility and other forms of workplace aggression can have far-reaching effects on individuals, teams, organizations, and patient care. In healthcare, acts of incivility can lead to greater risk of harm and higher levels of staff burnout, absenteeism, and turnover. Conversely, fostering a healthy work environment increases job satisfaction and employee morale and optimizes patient outcomes. So, imagine an enjoyable workplace—an environment where you and your colleagues can truly thrive in your profession and career. This engaging session provides an empirical understanding of workplace incivility, its impact on individuals, teams, organizations—and evidence-based strategies to build and sustain healthy work environments.
Learner Objectives
- Define civility, incivility, and other forms of workplace aggression.
- Describe the impact of incivility on individuals, teams, organizations, and patient care.
- Explore individual & organizational competencies to foster healthy work environments.
Part 2 - Oct 8, 3pm Eastern
The Incivility Crisis in Public Policy: The Ethical Responsibilities of Nurses and Attorneys Engaged in Electoral Politics
Presented by
Sofia Aragon, JD, BSN, RN, FAAN
Description
Many nurses and attorneys are politically engaged and even serve in public office. We are in an era of increased polarization and divisiveness in the political sphere. Prominent leaders in government behave as if civility is a relic of the past. Important community issues degenerate into personal attacks – both between elected officials and between elected officials and the public. Arguably, more people will be inclined to participate in a public deliberative process that focuses on the merits and demerits of an issue, as opposed to focused on personal attacks. Incivility undermines the democratic process when it discourages public participation.
Learner Objectives
- Describe ethical implications for nurses in public office involved in incivility.
- Describe ethical implications for attorneys in public office involved incivility.
- Provide examples of strategies to address incivility by voters and elected officials.
Presenters
Dr. Cynthia Clark is Founder of Civility Matters, Professor Emeritus at Boise State University, and an award-winning professor, scholar, and author. She serves as a fellow in the American Academy of Nursing, the NLN Academy of Nursing Education, and co-chaired the American Nurses Association Professional Panel on Incivility, Bullying, and Workplace Violence. Dr. Clark is best known for her ground-breaking work on fostering civility and healthy work and learning environments around the globe. She has received numerous teaching, service, and research awards—and widely acclaimed for her engaging presentations.
Sofia Aragon is a registered nurse and attorney with over twenty years of experience in governmental affairs and elected office. In 2019 she was elected to the Burien City Council in Washington State and in 2022, the Council elected her mayor. She became the first woman of color to hold the office. She advanced policies for environmental justice, public safety, affordable housing, advocacy against anti-Asian hate, and served on the Governor’s Public Health Advisory Board representing the Washington Association of Cities. In recognition of her efforts to advance health equity, she was inducted into the American Academy of Nursing.
Registration Rates
- TAANA Members: $0, free to members
- Non-Members: $39
Not a Member? Click here to join, then follow the instructions in the membership form to sign up for the webinar.
CLE & Nursing CE
This event is approved for CLE with the Pennsylvania state bar for live or on-demand participation. This event is approved for Nursing CE with the California Board of Nursing for live or on-demand participation.
Cancellation
No refund due to cancellation. All registrants will have access to a video archive if you are unable to attend in person.
